Application Support Services
Qualsoft Services provide your IT organization with a complete solution for outsourcing Application Maintenance and Support processes. Our maintenance services offers ways to improve existing customer applications and enhance them in response to the widening market demands. Our offshore application maintenance services to provide you personalized and long-term support. We craft custom applications, maintain them and ensure continual support to sustain your focus on your core competencies. Qualsoft Services has a well-defined and mature application maintenance process, which allows effective capture, reporting resolution of maintenance requests.
We provide following software maintenance services to its world-wide customers
- Documentation development and maintenance
- Database administration
- Application maintenance
- Application Maintenance
- Application Support
- Application upgrades
- Help Desk
- Enhancement & Development Service
- Database Management, Migration & Processing Service
- Managing the continuity and resolving the hardware issues
- Application Continuity Management
- Availability Management
- Capacity Management
Software Maintenance
- Corrective Maintenance : To resolve the corrective, incidental issues and errors.
- Preventive Maintenance : To plan and implement the action to avoid future problems based upon past incidents, anticipation, feedback and continuous improvement.
- Adaptive Maintenance : adoptions are made to the application as a result of external factors.
- Perfective Maintenance : To carry out functional modifications.
Qualsoft Services signs a detailed Service Level Agreement (SLA) for Maintenance services for
- Product maintenance for Legacy systems
- Component Development
- Upgrade softwares
- Support to multiple platform versions
- customization of core products.
| Application maintenance Best Practices | Key benefits |
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